Identifiers such as personal information that identifies, relates to, describes, or is capable of being associated with a particular individual, including but not limited to, personal contact details such as name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, signature, social media username, professional license number, education, employment, employment history, financial information (e.g., bank account details), medical information, health insurance information, or other similar identifiers.

• Directly from you, for example when you fill out an application or from your other transactions with us
• From parties as permitted by law, such as background check vendors, credit agencies and bureaus, and benefit providers, our service providers, as well as anti-fraud databases
• From parties such as website analytics providers

We use personnel’s personal information for our business operations, including:

• To identify individuals to administer benefits and leave of absence programs and payroll,
• To communicate with personnel,
• To keep track of records related to our relationship with personnel,
• To facilitate personnel’s use of our information systems,
• For security and maintenance of our information systems.
• To confirm personnel’s eligibility for driving a company vehicle, or
• To conduct a background check, or to confirm work eligibility.

We disclose personal information as permitted or required by law in connection with performance of our services and for our business operations, including:

• Background check vendors, human resources and information technology vendors,
• Administrative service providers,
• Data aggregators who may provide services such as fraud detection,
• Application and security services,
• Website or other online hosting services, or
• Information technology services.

Characteristics of Protected Classifications: such as, age, ethnicity, citizenship, marital status, medical condition, physical or mental disability, sex, gender, gender identity, veteran or military status, and genetic information.

• Directly from you, for example as part of the employment process if you are a Hanover employee or applicant, when you fill out an application or file a claim, from your transactions with us, as the result of your use of our website.
• From parties as permitted by law, such as reporting agencies, independent agents and brokers, our service providers, and your employer or healthcare providers, if applicable.

We use personnel’s personal information for our business operations, including:

• To keep track of personnel’s eligibility to work in the United States,
• For reporting to government agencies or regulators, or
• To provide appropriate services and benefits to all personnel.

We may disclose personal information as permitted or required by law in connection with the performance of our services and for our business operations, including:

• Human resources vendors,
• Data analysis service providers,
• Legal service providers,
• Accounting service providers, and
• Administrative service providers.

Internet or Other Electronic Network Activity Information: such as, browsing history, search history, and information regarding a personnel’s interaction with a website or application.

As the result of your use of our employee portals or mobile applications provided by us (if any), including through the use of online tracking technologies.

We use personnel’s personal information for our business operations, including:

• To facilitate personnel’s use of our information systems,
• To protect our information systems and other property from harm or damage, or
• To secure our information systems against attacks or misuse.

We may disclose personal information as described next to the “Identifiers (Continued)” category above, and for our business operations, including:

• Services that help us manage and secure our systems.

Geolocation Data: such as, physical location.

• Directly from you as the result of your use of our device(s).

We may use this information to identify personnel’s physical location and/or the physical location of our property in their possession or control, or for security, and business continuity purposes.

We may disclose personal information as permitted or required by law in connection with performance of our services, and for our business operations, including:

• Information technology, software application, and security service providers.

Sensory Data: such as, audio, electronic, visual, or similar information.

Directly from you as the result of, using our other systems that interface with our systems,

We may collect this information as the result of personnel’s use of other systems to facilitate the security of our offices and information systems and use it for our internal business operations.

We may disclose sensory data, such as audio or video recordings, as permitted or required by law in connection with the performance of our services, and for our business operations, including:

• Claims and administrative service providers.

Professional or Employment-Related Information: such as, current and/or past employment history, including performance evaluations relating to an individual’s performance as a Hanover employee.

• Directly from you, for example when you fill out an application or file a claim, from your transactions with us,
• From parties as permitted by law, such as agents and brokers, our service providers, your employer where applicable, as well as anti-fraud databases, or

We use personnel’s personal information for our business operations, including:

• Evaluating job applicants’ suitability for a job opening,
• Making decisions about promotion, compensation and determinations about seniority, or
• Supervision of personnel and their performance.

We may disclose personal information as permitted or required by law in connection with performance of our services, and for our business operations, including:

• Background check vendors, human resources and security providers,
• Data analysis service providers,
• Legal service providers,
• Accounting service providers, or
• Administrative service providers.

Non-Public Education Information: such as, education records maintained by an educational agency or institution, including grades, transcripts, or course lists

• From educational agencies or institutions.

We may collect information about your education history directly from you for the same purpose described above, and we may otherwise collect information directly from education agencies or institutions.

Not applicable.